Provincial Public Administration Performance Index (PAPI)
PAPI measures citizens' experiences with public administration and governance.
About PAPI
- Publishers: UNDP, CECODES, VFF-CRT
- Started: 2009
- Coverage: 63 provinces
- Methodology: Citizen survey (16,000+ respondents)
PAPI Dimensions (8)
| Dimension | Description |
|---|---|
| Participation | Civic engagement |
| Transparency | Government openness |
| Vertical Accountability | Responsiveness to citizens |
| Control of Corruption | Anti-corruption efforts |
| Public Administrative Procedures | Service delivery efficiency |
| Public Service Delivery | Quality of public services |
| Environmental Governance | Environmental management |
| E-Governance | Digital government services |
Top Provinces (2023)
| Rank | Province | Score |
|---|---|---|
| 1 | Quang Ninh | 48.52 |
| 2 | Thua Thien Hue | 47.85 |
| 3 | Dong Thap | 47.42 |
| 4 | Ben Tre | 46.98 |
| 5 | Thai Binh | 46.75 |
National Average Trends
| Year | Average Score |
|---|---|
| 2020 | 42.15 |
| 2021 | 43.28 |
| 2022 | 44.12 |
| 2023 | 44.85 |
Citizen Voice
PAPI uniquely captures citizen perspectives on governance.